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Understanding DNS records

A quick guide to the most common DNS records used for websites, email and verification.

Common DNS record types

  • A record: Points your domain to an IPv4 server address.
  • AAAA record: Points your domain to an IPv6 server address.
  • CNAME record: Points one name to another name, commonly used for www.
  • MX record: Tells email where to deliver messages.
  • TXT record: Used for SPF, DKIM, DMARC and service verification.
  • CAA record: Controls which certificate authorities can issue SSL certificates.

Common mistakes

  • Adding two conflicting records for the same hostname.
  • Pointing root domain and www to different services accidentally.
  • Deleting email records while setting up website hosting.
  • Using the wrong hostname, such as writing the full domain when only @ is needed.

Best practice

Keep a simple record of every DNS change: date, old value, new value and reason. This makes rollback much easier if something breaks.

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