What SSL does
SSL, more accurately TLS today, encrypts the connection between a visitor and your website. It also helps confirm that the visitor is connecting to the correct domain.
Common SSL problems
- Certificate expired.
- Certificate installed for the wrong domain.
- Website loads some insecure HTTP content.
- DNS points to a server where SSL is not configured.
- Redirect loop between hosting, CDN and website settings.
What to check first
- Does the domain point to the correct hosting server?
- Does the certificate include both root domain and www?
- Is HTTPS forced from the hosting panel or CDN?
- Are all internal links and assets loading with HTTPS?